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Tag: SayPro
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Email: info@saypro.online Call/WhatsApp: Use Chat Button ๐

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SayPro Any relevant project implementation updates
SayPro Project Implementation Updates
Reporting Period: June 2025
Compiled by: SayPro Monitoring & Evaluation Team
1. Youth Skills Training Program
- Progress:
- Completed 85% of planned training sessions across 8 regions.
- Enrolled 1,214 youth participants; 72% completed full modules.
- Pilot hands-on workshops launched in Gauteng and Eastern Cape with positive feedback.
- Challenges:
- Lower attendance in Limpopo and Free State attributed to transport constraints and seasonal agricultural activities.
- Dropout rate spikes noted after Module 2 requiring further investigation.
- Next Steps:
- Scale up transport stipend provision in affected regions.
- Develop mentoring support framework to boost retention.
- Conduct follow-up surveys to assess training impact on employment outcomes.
2. Digital Literacy Initiative
- Progress:
- Distributed 500 tablets to youth participants in rural communities.
- Conducted 12 digital skills bootcamps focusing on basic IT and online job search.
- Challenges:
- Internet connectivity issues hampering remote sessions in some areas.
- Some participants require additional beginner-level training.
- Next Steps:
- Partner with local internet providers to improve connectivity.
- Design supplementary beginner modules for late starters.
3. Mental Health Awareness Campaign
- Progress:
- Delivered 15 community workshops on youth mental health.
- Collaborated with local clinics to provide referral pathways.
- Challenges:
- Stigma around mental health still limits engagement in some regions.
- Monitoring of referral uptake remains inconsistent.
- Next Steps:
- Strengthen awareness through peer educator programs.
- Improve referral tracking system via SayProโs data platform.
4. Employment Linkage and Support
- Progress:
- Established partnerships with 20 local employers offering internships.
- 150 youth placed in job opportunities since project start.
- Challenges:
- Matching youth skills with available opportunities remains a challenge.
- Need for soft skills training highlighted by employers.
- Next Steps:
- Integrate soft skills workshops into existing training modules.
- Enhance employer engagement strategies and feedback mechanisms.
5. Data Collection and Monitoring Enhancements
- Progress:
- Improved data cleaning protocols and validation checks implemented.
- New dashboards launched for real-time tracking of key indicators.
- Challenges:
- Some regions report delays in data submission affecting timely analysis.
- Next Steps:
- Conduct refresher training for regional M&E officers.
- Automate data submission reminders through SayPro IT tools.
- Progress:
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SayPro Meeting minutes from strategy review sessions
SayPro Strategy Review Meeting Minutes
Date: [Insert date]
Time: [Insert time]
Location: [Physical or virtual meeting details]
Facilitator: [Name]
Note Taker: [Name]
Attendees:- [Name], Strategy Team Lead
- [Name], Monitoring & Evaluation Officer
- [Name], Program Manager โ Youth Skills
- [Name], IT Support
- [Name], Reporting Officer
- [Others as applicable]
1. Opening and Welcome
- Facilitator welcomed participants and outlined the meeting objectives: review latest monitoring data, discuss strategic implications, and update action plans.
2. Review of Previous Meeting Minutes
- Minutes from the previous strategy review session were approved with no amendments.
- Outstanding action items were reviewed (see Section 6).
3. Presentation of Monitoring & Evaluation Data
- M&E Officer presented key findings from the latest monthly report (June SCLMR-1).
- Highlights:
- 76% average training attendance, regional disparities noted.
- Dropout rates higher in Module 2.
- Satisfaction scores averaging 4.2/5, with feedback emphasizing desire for more practical sessions.
- Data quality issues were acknowledged and mitigation steps discussed.
4. Strategic Implications and Discussion
- Participants discussed the impact of attendance trends on overall program success.
- Need to prioritize transport stipends and mentorship programs to reduce dropout.
- Suggested piloting additional hands-on workshops based on feedback.
- Regional teams to investigate low attendance causes in Limpopo and Free State.
5. Action Plan Updates
- Revised timelines for mentorship program rollout agreed upon.
- Assignment of responsibilities for follow-up surveys and stakeholder engagement.
- IT Support to improve data collection platform integration for real-time monitoring.
6. Review of Outstanding Action Items
Action Item Responsible Person Status Comments Finalize mentorship program materials Program Manager In Progress Expected completion by July 10 Conduct field verification on attendance discrepancies Regional Teams Pending To begin next week Enhance dashboard data filters IT Support Completed Deployed on June 25
7. New Business
- Discussion on upcoming funding opportunities and alignment with strategic goals.
- Planning for next quarterly strategy workshop initiated.
8. Next Meeting
- Scheduled for [Date], at [Time].
- Focus: Review progress on new action items and refine strategy based on updated data.
9. Adjournment
- Meeting closed at [Time].
- Thanks to all participants for their contributions.
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SayPro Data visualization files and dashboards
๐ SayPro Data Visualization Files and Dashboards
1. Purpose
- To present complex monitoring data in clear, actionable visual formats.
- To enable quick assessment of project progress, identify trends, gaps, and areas for intervention.
- To support data-driven decision-making by program managers and strategy teams.
2. Common Visualization File Types
File Type Description Typical Use Excel Dashboards (.xlsx) Interactive workbooks with charts, slicers, and pivot tables Monthly KPI tracking, attendance, satisfaction Power BI Reports (.pbix) Dynamic dashboards with drill-down and filters Multi-region data visualization, trend analysis Tableau Workbooks (.twbx) Advanced visual analytics and storytelling Program impact analysis, demographic breakdowns Google Data Studio Reports Cloud-based interactive dashboards Real-time data sharing and collaboration Static PDFs and Images Snapshot reports for presentations and meetings Monthly reports, stakeholder updates
3. Typical Dashboard Components
- KPI Summary Cards: Quick-glance indicators like number of youth trained, % completion, satisfaction score.
- Trend Lines: Visualizing attendance or completion over time.
- Geographical Maps: Regional performance heatmaps.
- Bar and Pie Charts: Gender breakdown, program participation by type.
- Tables with Conditional Formatting: Highlighting key figures or exceptions.
- Filters & Slicers: Allow users to view data by region, program, or time period.
- Data Quality Indicators: Flags for missing or inconsistent data.
4. Data Sources for Dashboards
- Cleaned raw data from Excel/CSV files.
- Direct connection to SQL databases or data warehouses.
- Exports from mobile data collection tools like KoBoToolbox or ODK.
5. Updating and Maintenance
- Monthly data refresh aligned with M&E cycles.
- Version control to track changes and improvements.
- User access management for data security.
- Integration with SayProโs website tools and IT infrastructure for seamless reporting.
6. Examples of SayPro Dashboard Files
Filename Description SayPro_June2025_MonthlyKPI_Dashboard.xlsx
Interactive Excel dashboard summarizing June metrics SayPro_RegionalPerformance.pbix
Power BI report with detailed regional comparisons SayPro_YouthSatisfaction_Trend.twbx
Tableau workbook showing satisfaction survey trends SayPro_M&E_Summary_GoogleDataStudio
Live Google Data Studio report for stakeholder access
7. Sharing and Access
- Dashboards are typically stored in a centralized M&E repository or cloud platform (e.g., SharePoint, Google Drive).
- Access is role-based: M&E staff, program managers, strategy teams.
- Periodic presentations during SCMR meetings leverage dashboard insights.
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SayPro Strategy documents and past action plans
๐ SayPro Strategy Documents
1. Purpose
- To provide a clear, long-term roadmap guiding SayProโs youth programs and interventions.
- To align organizational goals with community needs, funding priorities, and monitoring insights.
- To ensure data-driven decision making and continuous improvement.
2. Key Components
- Vision & Mission Statements: Define the purpose and aspirations of SayPro.
- Situational Analysis: Contextual overview including socio-economic environment, youth challenges, and previous performance.
- Strategic Objectives: High-level goals such as increasing youth employment, improving skills training quality, or enhancing community engagement.
- Programmatic Strategies: Detailed plans for each intervention area (e.g., digital literacy, mental health support).
- Monitoring & Evaluation Framework: Indicators, data sources, reporting schedules.
- Resource & Capacity Planning: Human resources, budget, partnerships.
- Risk Management: Potential challenges and mitigation strategies.
- Timeline & Milestones: Phased implementation plan with quarterly or annual checkpoints.
๐๏ธ SayPro Past Action Plans
1. Purpose
- To operationalize the strategic document by detailing specific activities, responsibilities, timelines, and expected outcomes.
- To translate strategy into actionable steps at program, regional, and operational levels.
2. Typical Structure
- Action Items: Clear, measurable activities aligned with strategic objectives.
- Responsible Parties: Assigned teams or individuals accountable for execution.
- Timeline: Start and end dates, deadlines for deliverables.
- Resources Needed: Budget, materials, training requirements.
- Indicators & Targets: Metrics to measure success of each action.
- Status Updates: Progress notes, challenges, and adjustments.
๐ How Strategy and Action Plans Interrelate
- Strategy documents set the direction and priorities.
- Action plans define the โhowโโsteps to implement strategy.
- M&E reports feed back into strategy refinement, ensuring adaptive management.
๐ฅ Accessing SayPro Strategy Documents and Past Action Plans
- These documents are usually housed in internal document management systems or shared via secured organizational drives.
- Often, only designated staff and partners have access due to sensitive operational details.
- Requesting access typically involves contacting the SayPro Strategy or M&E Unit.
- Summaries or excerpts may be available for public-facing communication or donor reports.
๐ ๏ธ If You Need to Create or Update These Documents
- Start with a Situational Analysis informed by recent M&E data.
- Define clear, SMART objectives aligned with youth development goals.
- Develop actionable steps with clear timelines and responsibilities.
- Integrate feedback loops from previous action plan evaluations.
- Include a risk assessment and mitigation measures.
- Use data dashboards and M&E reports to monitor progress.
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SayPro Previous monthly monitoring and evaluation reports
๐ 1. Overview of Monthly M&E Reporting
- SayPro produces monthly M&E reports (sometimes called โMonthly SCMRโ or โSCMR-1โ) that include KPI reviews, performance analysis, trend identification, and gap assessments reddit.com+12events.saypro.online+12events.saypro.online+12.
- Each report captures key quantitative and qualitative metrics and includes sections on data validation, stakeholder feedback, and recommended corrective actions events.saypro.online.
๐งฉ 2. Common Report Structure
Most monthly reports conform to the following template:
- Executive Summary
- Highlights of the month: achievements, challenges, and strategic notes.
- KPI Dashboard
- Visuals tracking key performance indicators vs. targets and past performance events.saypro.online.
- Data Quality and Validation
- Summary of data checks, errors found, corrections made, and validation methods.
- Trend and Gap Analysis
- Trends in attendance, completion, satisfaction rates, and identification of underperforming areas events.saypro.onlineevents.saypro.onlinesouthernafricayouth.org+5events.saypro.online+5events.saypro.online+5.
- Stakeholder Feedback
- Insights from interviews, staff reflections, and community inputs highlighting operational issues and strengths .
- Corrective Actions & Recommendations
- Clear action plans to bridge performance gaps, improve processes, and refine interventions shop.saypro.online+4events.saypro.online+4jobs.saypro.online+4.
- Next Steps & Follow-up
- Accountability framework for implementation in upcoming cycles.
๐ 3. Examples of Reported Topics
- SayProโs January monthly report covered literacy programs through the Chief Learning, M&E Officer and included data trend assessments and discussion of discrepancies southernafricayouth.org+8events.saypro.online+8events.saypro.online+8shop.saypro.online+9events.saypro.online+9events.saypro.online+9.
- Other monthly reports integrate evaluation outputs into strategic SCMR meetings (monthly SCMR1 format) and inform program adaptations shop.saypro.online+2events.saypro.online+2jobs.saypro.online+2.
- Templates for ongoing and completed project documentation also reflect monthly review cycles that feed into broader organizational learning .
๐ ๏ธ 4. Accessing Previous Monthly Reports
Because SayPro internal reports (like โSayPro January Monthly Literacy Programs Reportโ) are stored in internal systems, access typically follows this process:
- Internal Repository or M&E Portal: Monthly PDFs/XLSX/MINI dashboards generated and archived for each cycle.
- SCMR Meetings: These reports are shared, discussed, and actioned at monthly SCMR forums events.saypro.online.
- Documentation: Reports include M&E evidence, cleaning logs, stakeholder quotes, and strategic updates .
โ 5. How You Can Access or Create Similar Reports
- Search Internal Archive/Drive
- Look for โMonthly M&E Reportsโ or โSCMR-1โ folders for previous cycles.
- Request From M&E Unit
- Ask for the specific monthly report (e.g., June 2025) or past quarterly summaries.
- Template Overview
- If reports arenโt available, request the current template, which is consistently used each month and quarter for ongoing documentation and strategic review.
๐ Summary
- SayProโs monthly M&E reports follow a structured format: KPIs, data validation, trends, gaps, feedback, and action points.
- These reports feed into SCMR meetings, guiding strategy adaptations.
- Access is typically via internal M&E archives or by request from the M&E team.
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SayPro Preliminary data analysis notes
โ SayPro Preliminary Data Analysis Notes
Project Name: Youth Skills Empowerment โ SCLMR-1
Reporting Period: June 2025
Analyst: [Your Name]
Data Sources: Beneficiary registration (CSV), Training attendance (Excel), Youth satisfaction survey (KoBo export), M&E monthly indicators
๐ 1. Data Overview
Dataset Total Records Collection Tool Notes Beneficiary Register 1,214 Excel/Forms Cleaned and validated Attendance Sheets 1,004 Manual + ODK Some IDs mismatched Feedback Survey 875 KoBoToolbox 94% response rate Indicator Tracker N/A Excel Submitted by all 8 regional teams
๐ 2. Preliminary Quantitative Insights
- Gender Breakdown:
- Female: 58%, Male: 41%, Other/Not specified: 1%
- Slight increase in female participation vs. last quarter (52%).
- Age Distribution:
- Median age: 22
- Most participants (70%) are aged 18โ25
- Training Attendance Rates:
- Average session attendance: 76%
- Highest attendance in Eastern Cape (84%)
- Limpopo and Free State show lower consistency (<65%)
- Satisfaction Scores (Scale 1โ5):
- Mean: 4.2
- Most common feedback: โRelevant,โ โEngaging facilitators,โ and โMore practicals neededโ
- Completion Rate of Training:
- 72% completed full modules
- Dropouts mainly occur after Module 2
๐ง 3. Preliminary Qualitative Observations
- Common Suggestions:
- Increase time for hands-on training
- Add job linkage sessions at the end of training
- Provide transport stipends
- Themes in Open-Ended Feedback:
- Motivation: Youth felt โempoweredโ and โconfidentโ
- Challenges: Digital skills gap in rural areas
- Expectations: More frequent mentorship check-ins
๐ ๏ธ 4. Initial Data Quality Issues
Issue Affected Records Action Taken Missing gender values 17 Backfilled from registration sheet Duplicate IDs 4 Removed older entries Mismatched IDs in attendance vs. registration 28 Flagged for field team confirmation
๐ 5. Early Trends to Explore Further
- Relationship between attendance and satisfaction
- Gender-based completion rate disparities
- Dropout triggers around Module 2 (needs more investigation)
- Stronger engagement in urban vs. rural sitesโexplore infrastructural link
๐ 6. Pending Tasks
- Conduct deeper correlation analysis (attendance vs. employment outcomes)
- Run regression on satisfaction scores vs. demographics
- Map dropout trends by session and location
- Request follow-up data on transport support access
๐งพ 7. Attachments/Files
- Cleaned Training Dataset:
training_attendance_cleaned_June2025.xlsx
- Survey Output:
youth_feedback_June2025.csv
- Notes Log:
SCLMR_PreAnalysis_Notes.docx
- Gender Breakdown:
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SayPro Data cleaning and validation reports
๐ 1. Report Overview
Purpose: To document actions taken to ensure the accuracy, completeness, and consistency of raw M&E data before analysis.
Field Description Report Name June 2025 Data Cleaning and Validation Report (SCLMR-1) Reporting Officer [Name of M&E Analyst or Data Officer] Reporting Period 01โ30 June 2025 Data Sources Youth Surveys, Attendance Registers, Beneficiary Registration Forms Programs Covered ICT Skills, Job Placement, Mental Health Awareness
๐งน 2. Data Cleaning Actions
Issue Type Description Affected Records Resolution Notes Missing Values 63 records had blank gender field 63 Imputed from registration data All fixed Inconsistent Date Format Multiple formats (dd/mm/yyyy vs yyyy-mm-dd) 124 Standardized to ISO (yyyy-mm-dd) Applied Excel transformation Duplicate Entries Same name/ID repeated 21 Removed duplicates based on timestamp Retained earliest entry Invalid Age Entries Ages below 10 or above 35 in youth database 12 Flagged for verification Still pending site confirmation Text Errors Typo in region names (e.g., โLimpopโ instead of โLimpopoโ) 8 Corrected via lookup table Automated rule applied Outlier Values “Years unemployed” > 20 3 Flagged, confirmed as correct Not removed Mismatched IDs Attendance sheet IDs not found in registration data 19 Linked manually using names Records matched
โ๏ธ 3. Validation Checks Performed
Check Description Result Uniqueness Check Ensured each Youth ID is unique โ Passed Completeness All mandatory fields completed โ ๏ธ 98% complete Range Validation Age, income, hours trained โ Passed Categorical Accuracy Gender, region, program type match options โ Passed Logic Consistency If โJob placement = Yesโ โ โIncome > 0โ โ ๏ธ 6 inconsistencies Date Consistency No future or implausible past dates โ Passed Referral Status Linkage Valid match to referral logs โ ๏ธ 5 unmatched entries Location Consistency Coordinates matched regions โ 100% accurate
๐ 4. Summary of Changes
- Total Records Cleaned: 1,247
- Duplicates Removed: 21
- Manual Corrections Made: 47
- Fields Auto-Corrected by Script: 382
- Pending Issues for Follow-Up: 9
- Quality Score (Post-cleaning): 94%
๐ 5. Notes & Recommendations
- Implement validation checks during data entry (e.g., dropdowns in mobile forms).
- Conduct field staff training on consistent spelling for regions and program types.
- Build auto-formatting scripts in Excel for dates and ID fields.
- Improve linkage between attendance logs and registration IDs.
- Integrate real-time quality checks in KoBoToolbox forms.
๐ค 6. Attachments (linked or referenced)
- โ๏ธ Cleaned Dataset:
June_Cleaned_YouthSurvey_2025.xlsx
- โ๏ธ Cleaning Log:
June_Cleaning_Log.csv
- โ๏ธ Data Quality Dashboard:
SayPro_DQ_Summary_June2025.pdf
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SayPro Raw data collection files (Excel, CSV, databases)
โ 1. File Formats Used by SayPro
File Type Purpose Common Use Excel (.xlsx) Structured and user-friendly input for field teams Surveys, registers, indicator tracking CSV (.csv) Lightweight, standardized for systems and databases Data exports, imports to Power BI or Tableau SQL Databases For structured data storage and querying High-volume data (e.g., youth registration logs) Google Sheets Cloud-based collaboration Real-time data entry or shared M&E logs ODK/KoBo JSON/CSV Exports Mobile data collection outputs Survey and assessment data
๐ 2. Examples of SayPro Raw Data Files
๐ A. Beneficiary Registration Data (
beneficiary_register.csv
)ID Name Gender DOB Region Program Date Registered 001 Lindiwe M. Female 2004-03-12 Gauteng ICT Skills 2025-02-15
๐ B. Youth Training Attendance Sheet (
training_attendance.xlsx
)Session ID Date Location Facilitator Youth ID Attended (Y/N) TRG001 2025-04-01 Limpopo Mr. Tshabalala 001 Y
๐ C. Survey Response Raw Data (
youth_feedback_survey.csv
)Response ID Gender Age Satisfaction (1โ5) Comment Region 2341 Male 19 4 Very helpful course Western Cape
๐ D. Indicator Tracking File (
monthly_indicators.xlsx
)Indicator Baseline Target March April May Notes Youth placed in jobs 25% 50% 32% 38% 41% Progress improving
๐ E. Infrastructure Assessment (
facility_checklist.csv
)Facility ID Province Safe Water Electricity Wi-Fi Accessibility FAC104 KZN Yes Yes No Partial
๐ 3. Data Collection Best Practices at SayPro
- Use of Unique IDs for tracking individuals across files.
- Standardized Data Collection Templates (updated per program cycle).
- Mobile Data Tools (ODK, KoBoToolbox) for structured survey inputs.
- Controlled Access and secure storage in encrypted folders/clouds.
- Regular Backups in both local and cloud environments.
- Version Control Logs to track file changes and cleaning history.
๐ Additional Notes
- Data files are linked to monthly M&E cycles (e.g., June SCLMR-1).
- Raw files are usually cleaned and then moved to analysis folders.
- SayProโs IT support ensures integration of these files with dashboards, reports, and websites.
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- SayPro 2003 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2004 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2005 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2006 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2007 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2008 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2009 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2010 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2011 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2012 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2013 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2014 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2015 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2016 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2017 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2018 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2019 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2020 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
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- SayPro 2027 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2028 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2029 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
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- SayPro 2035 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
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- SayPro 2037 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2038 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2039 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer
- SayPro 2040 SayPro NATIONAL HOSPITALIST DAY | First Thursday in March Celebration Event Speech by SayPro Chief Technology Officer