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SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
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SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committee
Distinguished guests, members of the SayPro community, honored citizens, and friends,
Today, as the sun rises on this solemn date — September 11 — we gather as one family, one community, united in reflection, remembrance, and renewed commitment to serve. It is both Patriot Day and the National Day of Service and Remembrance, a day etched deeply into the collective memory of our nations and hearts.
Twenty-four years ago, the world witnessed an unspeakable tragedy. The events of September 11, 2001, claimed the lives of thousands of innocent people and forever altered the course of history. Yet, amidst the smoke and ruin, amidst the heartbreak and loss, arose the undying light of unity, courage, and resilience.
Today, the SayPro Royal Committee stands before you to honor not only the lives that were lost but also the countless heroes who stepped forward in the face of unimaginable adversity — first responders, emergency personnel, and ordinary citizens who performed extraordinary acts of compassion.
Patriot Day reminds us that in the face of terror, hatred, and destruction, the human spirit is unbreakable. It is a day to recognize the strength that comes from unity, the bravery that emerges in the face of fear, and the enduring hope that carries us forward.
But this day is not only about remembrance — it is also a call to action. The National Day of Service and Remembrance empowers each of us to transform grief into goodness. Across SayPro, across our communities, and across the world, we are called to serve — to extend kindness, to support one another, and to build a better, more compassionate world.
Service, in its many forms, honors the legacy of those we lost. Whether through volunteering, mentoring, supporting vulnerable communities, or simply extending a hand of friendship, every act of service is a powerful statement: We choose love over hate, unity over division, and hope over despair.
As SayPro Royal Committee, we encourage all members, young and old, to reflect on how we can each contribute to this mission of service. Let us pledge to strengthen our communities, uplift the marginalized, and commit to the values of empathy, resilience, and compassion.
In closing, let us observe a moment of silence — to remember the lives taken too soon, to honor the heroes who stood firm, and to renew our commitment to building a future defined not by tragedy, but by our collective courage and humanity.
Moment of Silence
May the memory of those we honor today forever inspire us to live with purpose, serve with humility, and lead with compassion.
Thank you.
Long live unity. Long live service. Long live SayPro.
Would you like me to also prepare:
- a Royal Chiefs version
- a shorter version for social media
- or a ceremonial version for the official SayPro event?
- SayPro 1980 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1981 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1982 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1983 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1984 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1985 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1986 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1987 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1988 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1989 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
- SayPro 1990 SayPro PATRIOT DAY AND NATIONAL DAY OF SERVICE AND REMEMBRANCE | September 11 Celebration Event Speech by SayPro Royal Committe
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SayPro-Govis SERVICE LEVEL AGREEMENT FACILITATOR /ASSESSOR SERVICES BETWEEN
Ayanda Brian Ngcobo
Facilitator / Assessor Name AND
MetGovis
Company Name
PROGRAMME:
SAQA ID: 110942
Occupational Certificate: Supply Chain Practitioner
The purpose of this Service Level Agreement is to indicate the scope of such services and the rights and obligations of the parties to the agreement. This Service Level Agreement is for a 5-year period from the date signed and will be reviewed thereafter.
The company and the Facilitator / Assessor understand agree to the following conditions of facilitator/assessor service:
- Service fees will be charged by the Facilitator / Assessor at the negotiated rate related to Facilitation / Assessment at the time of service. Services include but are not limited to Facilitation, Assessment and administration assistance.
- Access to all information relevant to facilitation / assessment will be provided by the company to the Facilitator / Assessor
- Permission is given by the company to the Facilitator / Assessor to consult with employees and management of the company regarding facilitation / assessments as required.
- The parties acknowledge that a relationship of trust exists between them. The parties shall at all times act reasonably and in good faith. In the event of a dispute or conflict, the parties shall attempt to resolve the dispute between themselves. Either party may terminate this agreement by giving a calendar months’ notice in writing to the other party.
- For all the purposes of this agreement or with regard to any matter arising here or in connection herewith, the parties hereby choose the following addresses as their respective address for service s and notices:
Key Responsibilities:
1. Facilitation and Training Delivery
- Deliver Supply Chain Practitioner training programmes in accordance with approved curricula.
- Apply adult education and training principles to ensure effective knowledge transfer.
- Use various learning methodologies including classroom, online, and on-the-job instruction.
- Encourage learner participation, critical thinking, and problem-solving.
2. Assessment and Moderation
- Conduct formative and summative assessments aligned with SAQA unit standards or qualifications.
- Compile, maintain, and submit learner PoEs (Portfolios of Evidence).
- Provide constructive feedback to learners.
- Participate in internal and external moderation processes.
3. Learner Support and Administration
- Provide academic support, mentorship, and coaching to learners.
- Track learner progress and report outcomes to the Training Manager.
- Maintain accurate training and assessment records.
- Submit reports, attendance registers, and assessment results on time.
4. Quality Assurance and Compliance
- Ensure compliance with QCTO/SETA accreditation and quality standards.
- Maintain up-to-date knowledge of changes in supply chain qualifications and industry trends.
- Contribute to the continuous improvement of training materials and delivery methods.
5. Stakeholder Engagement
- Liaise with clients, SETAs, and internal departments for learner registration, progress tracking, and certification.
- Support employer and workplace learning integration processes.
The company at (Physical Address)
39 Hilton Ave
Leonard
Hilton
3245
The Facilitator / Assessor at (Physical Address)
39 Hilton Ave
Leonard
Hilton
3245
Should either party wish to change its address, it may do so by informing the other party in writing
- Notwithstanding anything to the contrary herein contained, a written notice or communication actually received by a party shall be adequate written notice or communication to it, notwithstanding that it was sent to or delivered at its chosen address above
8. BRIBERY AND CORRUPTION
We are an ethical, proudly South African company and do not enter into any bribes with SETA/QAP officials to “speed up the process” or “to look the other way”. If the COMPANY becomes aware of the CLIENT trying to bribe a SETA/QAP official or any other representative in any way whatsoever, this Service Level Agreement will be cancelled, no further work will be actioned, and no monies returned.
INDEMNITY
I, Janet Channing, Director of MetGovis, acknowledges that the services undertaken by the Facilitator
/ Assessor, is completely and wholly at the risk, whether for loss sustained or injury of any natures, whatsoever, of you the Company. This clause serves to indemnify the Facilitator / Assessor against any loss.
Signed by both parties as of 03 February 2025.
This Service Level Agreement is for a 5-year period from the date signed and will be reviewed thereafter.
For MetGovis:
Name Janet Channing Signature
For the Facilitator / Assessor
Name Ayanda Brian Ngcobo Signature
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SayPro Public service delivery
🔍 What This Topic Is About:
✅ Core Focus Areas:
- Efficiency – Are services delivered on time, with minimal bureaucracy?
- Accessibility – Can all people (especially marginalized groups) access the services?
- Quality – Are services meeting community needs and expectations?
- Equity – Are services distributed fairly across regions and demographics?
- Accountability – Are public officials and service providers held responsible?
- Innovation – Is technology being used to improve delivery?
📚 Examples of Public Services:
- Healthcare and hospitals
- Education and schools
- Police, safety, and justice
- Water, electricity, and sanitation
- Transportation infrastructure
- Social welfare and pensions
- Civil registration (ID, birth, death certificates)
🚦 Why It Matters:
Effective public service delivery is crucial for:
- Promoting trust in government
- Reducing poverty and inequality
- Ensuring sustainable development
- Achieving the UN Sustainable Development Goals (SDGs)
- Upholding human rights
🏛️ SayPro Relevance:
Public service delivery connects to several SayPro platforms:
SayPro Platform Relevance SayPro Government Policy-making, transparency, and governance SayPro Research Assessing delivery impact, challenges, and gaps SayPro Community Local feedback loops and grassroots engagement SayPro Tech Digital platforms for service automation SayPro Logistics Infrastructure and last-mile delivery SayPro Client Service satisfaction and citizen engagement SayPro Health / Education Sector-specific service evaluation and reform -
SayPro service income streams
SayPro Monthly May SCLMR-1
Service Income Streams Report
Compiled by: SayPro Monitoring and Evaluation Monitoring Office
Reporting Unit: SayPro Monitoring, Evaluation and Learning Royalty
Report Period: May
Report Code: SCLMR-1
1. Training and Development Services
SayPro generates significant revenue through professional training programs offered across various sectors.
🔹 1.1 Public Training Workshops
- Revenue from open-enrollment training workshops (virtual and in-person)
- Topics: Monitoring & Evaluation (M&E), Project Management, Data Collection Tools, Policy Design
- Target: Government officials, NGOs, corporates
- May Revenue: $XX,XXX
🔹 1.2 Custom Corporate Training
- Tailored learning programs delivered to organizations
- Includes pre-assessment, bespoke materials, and post-training reports
- Focused on capacity building in sectors such as health, education, and governance
- May Revenue: $XX,XXX
2. Consulting and Advisory Services
SayPro provides high-level consultancy in M&E and strategy development for public, private, and nonprofit sectors.
🔹 2.1 Monitoring and Evaluation Framework Design
- Revenue from contracts to design M&E systems for clients
- Includes logic model creation, indicator development, and evaluation planning
- May Revenue: $XX,XXX
🔹 2.2 Baseline, Midline, and Endline Evaluations
- Implementation of program evaluations (quantitative and qualitative)
- Field data collection, analysis, and reporting
- Clients include donors, NGOs, and government departments
- May Revenue: $XX,XXX
🔹 2.3 Research and Policy Advisory
- Applied research services for development agencies
- Revenue includes literature reviews, case studies, and white papers
- May Revenue: $X,XXX
3. Digital Services and Online Learning
Technology-enabled services continue to expand as a SayPro income stream.
🔹 3.1 E-Learning Platform Subscriptions
- Revenue from individual and institutional users
- Monthly and annual subscriptions to M&E, social impact, leadership, and development courses
- May Revenue: $XX,XXX
🔹 3.2 Licensing of Digital Toolkits
- Income from the use of SayPro’s proprietary tools: data collection apps, dashboard templates, reporting software
- Licensed by NGOs and donor-funded projects
- May Revenue: $X,XXX
4. Monitoring, Evaluation and Learning (MEL) Royalty Income
SayPro earns royalties from MEL systems and frameworks it has developed and licensed.
🔹 4.1 Royalty from Partner Organizations
- Income earned when partners use SayPro-developed MEL systems under license
- Recurring monthly or per-project basis
- May Revenue: $XX,XXX
🔹 4.2 Knowledge Transfer Partnerships (KTPs)
- Royalty revenue from institutions that integrate SayPro MEL modules into their curriculum or operations
- Includes academic institutions and international NGOs
- May Revenue: $X,XXX
5. Events, Conferences, and Webinars
SayPro hosts paid conferences and webinars which also serve as lead generators for other services.
🔹 5.1 SayPro Development Week (May Edition)
- A series of ticketed virtual and hybrid events
- Topics: SDGs, Development Financing, Evidence-based Policy
- Sponsorships and registration fees contribute to income
- May Revenue: $X,XXX
6. Publications and Knowledge Products
SayPro monetizes knowledge through publication sales and data access rights.
🔹 6.1 Report and Publication Sales
- Policy briefs, toolkits, and M&E guides
- Sold via SayPro portal and partner platforms
- May Revenue: $X,XXX
🔹 6.2 Data Access Fees
- Researchers and partners pay for access to anonymized M&E datasets
- Includes dashboards and raw CSV files
- May Revenue: $X,XXX
7. Affiliate and Referral Programs
SayPro runs affiliate programs that contribute to monthly income.
🔹 7.1 Training Referral Program
- Income shared by affiliate referrers bringing in new training clients
- Commission-based model
- May Revenue: $X,XXX
🔹 7.2 Institutional Collaboration Projects
- Joint M&E initiatives where SayPro receives a share of proceeds
- Often involves donors and multilateral institutions
- May Revenue: $X,XXX
📌 Summary Table: Income Streams – May (SCLMR-1)
Income Stream May Revenue (USD) Training and Development Services $XX,XXX Consulting and Advisory $XX,XXX Digital Services $XX,XXX MEL Royalty Income $XX,XXX Events and Webinars $X,XXX Publications and Data $X,XXX Affiliate Programs $X,XXX Total Revenue $XXX,XXX
✅ Evaluation Summary by Monitoring Office:
- Top Performer: Custom Corporate Training and MEL Royalty Licensing
- Emerging Segment: Digital Toolkits Licensing and E-Learning
- Recommendation: Increase investment in automated M&E software and data services