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Tag: staff
SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.
Email: info@saypro.online Call/WhatsApp: Use Chat Button ๐

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SayPro Staff Capability Matrix Template
SayPro Staff Capability Matrix Template
Employee Name Role Skill/Competency Beginner (1) Intermediate (2) Advanced (3) Expert (4) Comments/Notes John Doe Trainer Facilitation โ๏ธ Needs more real-world practice Jane Smith Analyst Data Analysis โ๏ธ Strong Excel skills Alan Cooper Manager Leadership โ๏ธ Excellent mentor Sarah Lee Admin Communication โ๏ธ Improve email etiquette Peter Norman Developer Software Development โ๏ธ Learning new frameworks
๐งฉ How to Use the Template
- Employee Name: List each staff member.
- Role: Their current job role.
- Skill/Competency: Identify the key skills relevant to the role or project.
- Proficiency Levels:
- Beginner (1)
- Intermediate (2)
- Advanced (3)
- Expert (4)
- Mark the relevant level with a checkmark (โ๏ธ) or color-code it.
- Comments/Notes: Add relevant feedback, development plans, or achievements.
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SayPro Submit updated staff structure (including changes in reporting lines)
๐ SayPro Staff Structure Update Submission Form
To be completed by Department Heads for updates to staff structure and reporting lines.
SECTION A: Department & Submitter Details
Field Details Department / Unit Name [e.g., Training & Capacity Development] Submitted By (Full Name) [e.g., Nokuthula Mkhize] Position / Title [e.g., Department Head / Director] Email Address [e.g., nokuthula@saypro.org.za] Submission Date [DD/MM/YYYY] Reporting Quarter [e.g., Q2 2025]
SECTION B: Summary of Changes to Staff Structure
Briefly describe the structural or personnel changes being submitted:
[Free text field โ e.g., โThe Reporting & Insights Officer now reports to the M&E Manager instead of the Program Director.โ]
SECTION C: Staff Reporting Line Updates
Staff Name Current Position Title Old Supervisor New Supervisor Reason for Change Lerato Dlamini Data Collection Officer Program Coordinator M&E Manager Centralization of M&E functions Sipho Molefe Senior Facilitator Director of Operations Regional Lead โ Gauteng Shift to region-based delivery structure Amahle Khumalo Youth Engagement Officer Volunteer Program Lead Training Coordinator Organizational restructure
SECTION D: New Positions Added (If Any)
Position Title Reports To FT/PT/Contract Budget Source Job Description Attached? Senior Outreach Advisor Director of Comms FT Donor Grant (Youth Fund) โ Yes โ No Systems Administrator IT Manager FT Core Budget โ Yes โ No
SECTION E: Positions Removed or Made Redundant (If Any)
Position Title Last Holder (if known) Reason for Removal Effective Date Program Support Intern Vacant Internship program paused for Q2 30/04/2025 Regional Admin Clerk Themba Radebe Role consolidated under new Admin Hub model 15/05/2025
SECTION F: Organogram Update
โ Attached updated departmental organogram reflecting all changes
โ Not attached โ to be submitted by [Date]File name: [DepartmentName_Q2_Organogram.pdf]
SECTION G: Department Head Sign-Off
I confirm that the above staff structure updates are accurate and align with current operational realities and SayPro strategic priorities.
Name Signature Date [Full Name]
SECTION H: Strategic Planning & HR Review
Field Details Reviewed By (Planning Officer) HRIS Updated โ Yes โ No Finance Notified (if relevant) โ Yes โ No Organogram Version Logged [e.g., Version 3.1 โ Q2 2025] Approved By [Director / HR Lead] Date of Entry into Official Records [DD/MM/YYYY]
๐ Submission Instructions:
- Email to planning@saypro.org.za and CC hr@saypro.org.za.
- Due within 5 working days of the structural change being finalized.
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SayPro Staff Role Descriptions and Titles
1. Executive Leadership
Title Role Description Chief Executive Officer (CEO) Leads the organization, sets strategic direction, represents SayPro externally, and ensures mission alignment. Chief Operating Officer (COO) Oversees internal operations and processes, coordinates interdepartmental collaboration. Chief Financial Officer (CFO) Manages the organization’s financial health, budgeting, auditing, and compliance. Chief Programmes Officer (CPO) Designs and oversees the implementation of all SayPro programs and services. Chief Technology Officer (CTO) Leads tech strategy, ensures IT infrastructure supports operations and innovation. Chief Communications Officer (CCO) Oversees branding, media, advocacy, and public relations strategies.
๐ง 2. Strategic Planning & Governance
Title Role Description Director of Strategic Planning Leads strategic initiatives, tracks KPIs, aligns team goals with mission. Monitoring and Evaluation (M&E) Manager Develops frameworks to measure program success and impact. Governance Advisor Supports board operations, policy compliance, and internal governance mechanisms.
๐ฅ 3. Human Resources and Organizational Development
Title Role Description Human Resources Director Leads HR strategy, policy development, and compliance. Talent Acquisition Manager Manages recruitment, onboarding, and workforce planning. Learning and Development Officer Designs and delivers employee training and career development initiatives. Employee Relations Specialist Manages staff engagement, conflict resolution, and workplace wellbeing.
๐ฐ 4. Finance and Compliance
Title Role Description Finance Manager Prepares budgets, financial reports, and oversees accounting operations. Grants Financial Officer Ensures financial compliance and reporting accuracy for donor-funded projects. Accountant Manages accounts receivable/payable, reconciliations, and payroll processing. Procurement Officer Sources goods/services, negotiates contracts, ensures ethical procurement.
๐ 5. Programmes and Field Operations
Title Role Description Programme Manager Leads the planning, execution, and monitoring of programmatic activities. Field Officer Implements program activities on the ground and liaises with local stakeholders. Training Facilitator Conducts training sessions, delivers curriculum, supports participant success. Community Outreach Coordinator Builds relationships with communities and promotes SayProโs offerings.
๐ฌ 6. Communications and Public Engagement
Title Role Description Communications Manager Crafts messaging strategies, oversees social media, and manages media relations. Content Creator Develops multimedia content for training, social media, and internal use. Public Relations Officer Manages the organizationโs image and engagement with the media. Digital Campaigns Coordinator Designs online campaigns to raise awareness and attract support.
๐ป 7. Technology and Data Systems
Title Role Description IT Systems Manager Maintains tech infrastructure, software systems, and cybersecurity. CRM Administrator Manages SayProโs customer and donor databases. Data Analyst Analyzes operational and impact data to inform decisions. Web Developer Maintains and enhances the organizationโs website and internal platforms.
๐ 8. Monitoring, Evaluation, and Impact
Title Role Description Impact Analyst Evaluates program outcomes and recommends improvements. Learning and Knowledge Management Officer Captures and disseminates organizational knowledge and best practices. Survey and Feedback Specialist Designs and collects stakeholder feedback for analysis and reporting.
๐ข 9. Operations and Administration
Title Role Description Operations Manager Coordinates cross-functional operations to ensure smooth service delivery. Administrative Assistant Provides general office support, scheduling, and documentation. Facilities Coordinator Manages physical office spaces and operational logistics. Logistics Officer Handles event and field logistics, including transport and supplies.
โ๏ธ 10. Legal, Risk & Compliance
Title Role Description Legal Advisor Provides legal counsel and ensures compliance with statutory obligations. Compliance Officer Monitors adherence to internal and donor-related policies. Risk Manager Identifies and mitigates organizational risks, develops contingency plans.
๐ซถ 11. Volunteer and Youth Engagement
Title Role Description Volunteer Manager Recruits and supports volunteers, aligns efforts with organizational goals. Youth Programs Coordinator Oversees programs tailored for youth development and empowerment. Mentorship Coordinator Connects youth with mentors and monitors mentorship programs. -
SayPro Report on staff distribution, capabilities, and critical gaps for the quarter
SayPro Quarterly Staff Distribution, Capabilities, and Critical Gaps Report
Title:
Quarterly Report on Staff Distribution, Capabilities, and Critical GapsPrepared by: SayPro Strategic Planning Office
Under the Authority of: SayPro Operations Royalty
Date: 21 May 2025
Reporting Period: Q1 2025 (JanuaryโMarch)
1. Executive Summary
This report provides an in-depth analysis of SayProโs workforce distribution, capabilities, and the identification of critical skill gaps for the first quarter of 2025. The key findings will help guide recruitment, training, and resource allocation efforts for the upcoming quarter, ensuring that SayPro continues to build a workforce aligned with strategic objectives.
Key highlights of the report include:
- Staff Distribution: Overview of how SayProโs workforce is spread across departments and regions.
- Capabilities Assessment: A review of core competencies across departments.
- Critical Gaps: Identification of areas where skill shortages or role imbalances are affecting performance.
2. Staff Distribution Overview
2.1 Workforce Summary by Department
Department Total Staff Male Female Regional Distribution % of Total Workforce Youth Empowerment & Skills Development 45 24 21 80% Urban, 20% Rural 15% Community Transformation & Outreach 60 35 25 60% Urban, 40% Rural 20% Innovation & Technology 30 18 12 100% Urban 10% Partnerships & Sustainability 40 22 18 50% Urban, 50% Regional 13% Institutional Excellence & Compliance 50 30 20 90% Urban, 10% Rural 17% Admin & Support Functions 40 15 25 100% Urban 15% Human Resources 20 8 12 100% Urban 5% Finance & Operations 30 20 10 100% Urban 10% Total Workforce for Q1 2025: 275 Employees
2.2 Staff Distribution by Region
Region Total Staff % of Total Workforce Urban Centers 180 65% Rural & Regional Areas 95 35%
3. Capabilities Assessment
3.1 Core Competencies by Department
Department Key Competencies Percentage of Team Proficient Notes Youth Empowerment & Skills Development Curriculum design, youth facilitation, mentoring 80% Strong in facilitation; moderate need for digital tools training Community Transformation & Outreach Stakeholder engagement, community mobilization, conflict resolution 70% Moderate competency in digital engagement tools Innovation & Technology Data analysis, coding, digital tools implementation 60% Significant skills gap in AI and machine learning Partnerships & Sustainability Grant writing, partnership development, fundraising 85% High proficiency in donor relations, but needs strengthening in impact reporting Institutional Excellence & Compliance Policy analysis, quality assurance, auditing 75% Gaps in digital tools for reporting and compliance tracking Admin & Support Functions Office management, communication, logistics 90% Well-staffed with minimal gaps Human Resources Talent acquisition, employee relations, performance management 80% Gaps in HR technology, needs better use of HRIS system Finance & Operations Financial forecasting, budgeting, accounting 85% Well-aligned with strategic goals, minor gap in digital accounting tools
3.2 Competency Gaps
Key Findings:
- Innovation & Technology: There is a 60% proficiency rate in core competencies like coding and data analysis, but there is a significant skills gap in AI, machine learning, and cloud technologies. This limits SayPro’s capacity to leverage emerging technologies for innovation.
- Community Transformation & Outreach: While there is a strong competency in stakeholder engagement, staff show a gap in digital engagement tools, specifically for reaching younger, tech-savvy audiences. This could hinder effective outreach, particularly in rural areas.
- Institutional Excellence & Compliance: A significant gap in digital compliance tools and reporting methods, which could affect the quality and speed of compliance assessments, especially as SayPro scales.
- Human Resources: A gap exists in the proficiency of HRIS tools, which affects the effectiveness of talent management and tracking. There is also a need for more data-driven decision-making in recruitment and performance management.
4. Critical Staff Gaps and Action Plan
4.1 Key Skill Shortages
Department Role/Area Identified Skill Gap Priority Level Action Plan Innovation & Technology Data Analyst, ICT Officer AI and machine learning High Implement targeted recruitment and skill development programs. Community Transformation & Outreach Field Coordinator Digital engagement tools (Social Media Management, Data Analytics) Medium Launch targeted digital training and awareness programs. Institutional Excellence & Compliance Compliance Officer Digital reporting tools High Invest in compliance software and provide staff with training in using digital platforms. Human Resources HR Officer HRIS, Data Analytics Medium HRIS training and professional development to enhance digital HR management capabilities. Finance & Operations Finance Officer Advanced budgeting and financial forecasting tools Low Provide refresher courses in digital accounting tools. 4.2 Action Plan to Address Gaps
- Recruitment: Prioritize the recruitment of tech-savvy professionals with expertise in AI, machine learning, and data analytics to fill the gap in the Innovation & Technology department.
- Training: Launch comprehensive digital skills development programs for departments like Community Transformation & Outreach and Institutional Excellence & Compliance, focusing on digital engagement tools and compliance software.
- Internal Mobility: Facilitate internal mobility by identifying high-potential staff for upskilling and redeployment into departments with critical gaps (e.g., moving data analysts to the Innovation department).
- Technology Investment: Allocate budget for new software tools and systems to enhance efficiency in compliance tracking and finance operations.
5. Recommendations
- Invest in Tech Talent: Given the significant skills gaps in AI, machine learning, and digital tools, a major push should be made to attract talent with technical expertise, including coding, data science, and digital engagement.
- Upskilling Programs: Develop tailored training programs for staff in departments like HR, Finance, and Compliance, with a focus on enhancing proficiency in digital systems and tools.
- Cross-Department Collaboration: Foster greater collaboration between departments to share expertise and address gaps in a cross-functional manner (e.g., HR collaborating with IT on HRIS tools).
- Strategic Workforce Planning: Continue to assess the skills and competencies of staff on a quarterly basis to ensure alignment with evolving strategic priorities.
6. Conclusion
The analysis of staff distribution, capabilities, and critical gaps for Q1 2025 highlights significant areas of improvement in digital skills, particularly in technology, compliance, and community engagement. By addressing these gaps through targeted recruitment, training, and strategic realignment, SayPro can optimize its workforce and ensure alignment with its mission and strategic goals for the upcoming quarter.
Prepared by:
SayPro Strategic Planning Office
Reviewed and Approved by: SayPro Operations Royalty