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SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

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Tsakani Stella Rikhotso

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  • SayPro expects the strategy refinement document to highlight measurable changes to key performance indicators (KPIs).

    📈 SayPro Strategy Refinement Reporting Expectation

    To ensure that strategic adjustments are grounded in evidence and lead to tangible results, SayPro expects every Strategy Refinement Document to clearly highlight measurable changes to Key Performance Indicators (KPIs).

    📌 What to Include

    Each strategy refinement report must:

    1. Identify the specific KPI(s) affected by the strategic change (e.g., training completion rate, job placement rate, attendance).
    2. Present baseline vs. updated KPI values, showing improvement or regression.
    3. Link the KPI shift directly to the implemented strategic adjustment (e.g., change in outreach method, revised curriculum, partnership model).
    4. Include a brief explanation of how the change was measured, referencing relevant data sources.

    🧮 Example Format

    KPIBaseline (Before Change)Updated (After Change)% ChangeStrategic Adjustment Linked
    Youth Training Completion Rate72%86%+14%Switched to blended learning approach
    Employer Engagement (MOUs signed)511+120%Introduced employer outreach campaign

    📊 Additional Guidelines

    • Data should be drawn from validated monthly or quarterly M&E reports.
    • Use charts or visuals where appropriate to illustrate performance shifts.
    • Where no measurable change is observed, provide analysis of why and suggest next steps.

    ✅ Purpose

    This requirement ensures that SayPro’s strategy refinement process:

    • Remains results-driven,
    • Is based on verifiable data, and
    • Continues to align with SayPro’s performance improvement goals.

  • SayPro expects data from all active projects within the quarter, segmented by region and program type.

    🔍 Segmentation Requirements

    1. By Region:
      Data must be disaggregated by geographical region (e.g., Gauteng, Limpopo, Eastern Cape, etc.).
    2. By Program Type:
      Projects must categorize data under specific program themes such as:
      • Youth Skills Development
      • Digital Literacy
      • Employment Support
      • Health & Wellness
      • Community Engagement

    📅 Submission Timeline

    • Quarterly data must be submitted no later than 5 working days after the quarter ends (e.g., for Q2 ending June 30, the deadline is July 5).
    • Late submissions must be accompanied by an explanatory note and may delay integration into quarterly reports.

    📁 Submission Format

    • Use the standardized SayPro Excel Data Collection Template.
    • Ensure data is cleaned and validated before submission.
    • Upload to the SayPro Website Platform or designated shared drive folder for your region.

    📞 Support Contact

    For any issues with the format, segmentation, or upload process, contact:
    M&E Helpdesk at me-support@saypro.org or your Regional M&E Coordinator.

  • SayPro IT Support manages data collection platforms and ensures seamless integration with the SayPro website tools.

    Role of SayPro IT Support in Data Infrastructure and Integration

    Department: SayPro Information Technology (IT) Support Unit
    Function: Digital Infrastructure, Systems Support & Integration
    Report Reference: SayPro Monthly – June SCLMR-1
    Framework: SayPro Monitoring under SCLMR (Strengthening Community-Level Monitoring & Reporting)

    1. Management of Data Collection Platforms

    SayPro IT Support plays a vital role in enabling accurate and efficient data collection by maintaining and optimizing digital platforms used across all projects and regions. This includes:

    • Platform Configuration: Setting up and customizing digital tools (such as KoboToolbox, ODK, or custom SayPro survey platforms) to align with project-specific indicators and monitoring needs.
    • User Access and Permissions: Managing secure access for Monitoring and Evaluation Officers, field data collectors, and regional managers, ensuring that data collection roles are well-defined and protected.
    • Troubleshooting and Support: Offering real-time technical support during data collection cycles to resolve connectivity, login, syncing, or device compatibility issues.

    This ensures uninterrupted, high-quality data capture for the June SCLMR-1 reporting cycle.

    2. Data Security and Backup

    A core responsibility of the IT Support team is safeguarding the integrity and confidentiality of collected data:

    • Implementing regular automated backups to prevent data loss.
    • Maintaining encrypted data storage and secure servers to protect sensitive community and project information.
    • Enforcing cybersecurity protocols including multi-factor authentication, secure access points, and regular software updates.

    These measures guarantee compliance with SayPro’s data protection policy and international standards on digital data governance.

    3. Integration with SayPro Website Tools

    SayPro’s IT Support ensures that data systems used for project monitoring are fully integrated with SayPro’s broader digital infrastructure, particularly the website and internal portals. Key tasks include:

    • Seamless Dashboard Integration: Ensuring that real-time project data feeds into SayPro’s public-facing and internal performance dashboards.
    • Data Visualization Tools: Supporting the integration of tools such as Tableau, Power BI, or custom-built web modules for visual reporting.
    • API and Data Syncs: Developing and maintaining APIs to allow seamless data exchange between mobile collection tools, cloud storage, and SayPro’s reporting platforms.
    • User Experience Optimization: Continuously improving how stakeholders interact with SayPro’s digital tools—enhancing speed, accessibility, and interactivity.

    4. Technical Capacity Building

    In addition to system management, the IT Support team contributes to the digital literacy of SayPro staff by:

    • Training M&E teams and field staff on the use of data collection tools and troubleshooting processes.
    • Providing user manuals and conducting refresher workshops during monthly reporting periods.
    • Supporting localized IT needs in different regions where connectivity or hardware may pose challenges.

    Conclusion

    The SayPro IT Support Unit serves as the backbone of SayPro’s digital monitoring infrastructure. By ensuring robust platform functionality, secure data environments, and seamless integration with SayPro’s website tools, the team enables the efficient collection, flow, and utilization of monitoring data. Their contribution is instrumental to the successful delivery of the June SCLMR-1 Monthly Report, ensuring that data drives real-time insight and decision-making across SayPro’s programs.

  • SayPro -HWSETA Invitation to Sakhiwo Kweba from Citizen in the Kingdom of God to attend the SayPro Capacity Building Training for NPOs Programme Event on 24 – 26 June 2025 SayProP189D98

    Dear Ms. Sakhiwo Kweba,

    On behalf of SayPro, in collaboration with the Health and Welfare Sector Education and Training Authority (HWSETA), we are honoured to invite you, representing Citizen in the Kingdom of God, to attend the SayPro Capacity Building Training for NPOs Programme, scheduled from 24 to 26 June 2025.

    This important programme, held under the reference SayProP189D98, aims to strengthen nonprofit organisations through enhanced leadership, governance, and operational capacity. Bringing together NPO leaders, community practitioners, and key stakeholders, the event will foster collaboration and equip organisations with practical tools for sustainable impact.

    Your participation will be highly valued and is sure to contribute to the collective goal of empowering communities and driving sustainable development.

    Event Details

    Event: SayPro–HWSETA Capacity Building Training for NPOs
    Dates: 24–26 June 2025
    Time: 09:00 AM – 3:30 PM
    Venue: 19 Pitta Street, Rooihuiskraal, Centurion, 1057
    Reference: SayProP189D98

    Please RSVP by  20 June 2025 to confirm your attendance.

    We look forward to welcoming you to this impactful event and to your valuable contributions to the nonprofit sector.

    Warm regards,
    Puluko Nkiwane
    Chief Marketing Officer
    SayPro

  • -SayPro000-1-16-10 If the SayPro Royal Chief did not submit their work ensure that you send the SayPro Minutes of the No Show up and No Report by SayPro Royal Chief [Title] on DD Month YYYY at HH:MM

    Procedure for Non-Submission by SayPro Royal Chief (SayPro000-1-16-10):

    1. Failure to Submit:
      • If a SayPro Royal Chief fails to submit their work as required under SayPro000-1-16-1, their absence must be formally documented.
    2. Action Required:
      • A SayPro Minutes report must be created and sent out, titled:
      “No Show Up and No Report by SayPro Royal Chief [Title] on DD Month YYYY at HH:MM”
      • Replace [Title] with the official title of the Royal Chief.
      • Fill in the exact date and time of the missed submission or meeting.
    3. Purpose:
      • This record ensures transparency, accountability, and traceability in SayPro’s operational and reporting standards.

    Key Points:

    • Document all no-shows or non-submissions by a Royal Chief.
    • Use the standard Minutes format with specific title and timestamp.
    • Maintains clear accountability and reporting integrity.

  • -SayPro000-1-16-8 It is important to ensure that all SayPro projects and events prior to implementation you comply with the Policy sections.

    Policy Compliance Requirement (SayPro000-1-16-8):

    1. Mandatory Compliance:
      • All SayPro projects and events must comply with the relevant Policy sections before implementation begins.
    2. Purpose:
      • This ensures that every action taken is aligned with SayPro’s governance, quality standards, and operational procedures.
    3. Scope:
      • Applies to all levels of submission, approval, planning, and execution—no project or event may proceed without confirmed policy compliance.

    Key Points:

    • Policy compliance is required before any SayPro project or event is implemented.
    • Ensures legal, ethical, and procedural alignment.
    • Applies to every submission and approval step under SayPro processes.

  • -SayPro000-1-16-6 The SayPro Royal Committee must submit a confirmation to Mr. Neftaly Malatjie to approve on the SayPro Idea. The SayPro Royal Chief, SayPro Chief Learning Monitoring Officer and SayPro Chief Operations must have declared to the SayPro Royal Committee that the submission has been carefully reviewed and there are no errors on the submission. The SayPro Royal Committee must verify and declare that the information submitted complies with relevant policies and they declare that Neftaly Malatjie can review and approve.

    Final Approval Process by SayPro Royal Committee (SayPro000-1-16-6):

    1. Committee Confirmation to Mr. Neftaly Malatjie:
      • The SayPro Royal Committee must submit a confirmation to Mr. Neftaly Malatjie stating that the submission is ready for his review and approval.
    2. Declaration of Review by Key Roles:
      • The SayPro Royal Chief, SayPro Chief Learning and Monitoring Officer, and SayPro Chief Operations Officer must have already declared to the SayPro Royal Committee that:
        • The submission has been carefully reviewed.
        • There are no errors in the submission.
    3. Verification and Declaration by SayPro Royal Committee:
      • The SayPro Royal Committee must then:
        • Verify that the information submitted complies with all relevant policies.
        • Declare that, after their verification, Mr. Neftaly Malatjie can now proceed to review and approve the submission.

    Key Points:

    • Final Confirmation: The SayPro Royal Committee confirms submission readiness to Mr. Neftaly Malatjie.
    • Key Role Declaration: Royal Chief, Learning & Monitoring Officer, and Operations Officer must affirm the submission is error-free.
    • Verification by Committee: The Committee ensures compliance with policies before Mr. Malatjie can review and approve.

    This completes the approval cycle, and Mr. Neftaly Malatjie can give the final approval.

  • -SayPro000-1-16-4 SayPro Chief Operations Officer together with the Manager and Officer must approve the submission on the SayPro idea. Each person must approve in Report of their roles. Use 👤 on teams to confirm your review

    Approval Process for Chief Operations Officer (SayPro000-1-16-4):

    1. Required Approvals:
      • The SayPro Chief Operations Officer, along with the Manager and Officer, must approve the submission on the SayPro Idea.
    2. Official Confirmation:
      • Each individual must approve the Report of their respective roles (meaning they are confirming the content relevant to their duties or responsibilities).
    3. Group Approval:
      • The Chief Operations Officer, Manager, and Officer must approve the submission together.
    4. Confirmation Process:
      • Each person must use the 👤 emoji in Microsoft Teams to confirm they have reviewed and approved the submission.

    Key Points:

    • Approval is required from the Chief Operations Officer, Manager, and Officer.
    • Each individual must approve based on their role-specific report.
    • Confirmation is done using the 👤 emoji in Teams.

  • -SayPro000-1-16-3 SayPro Chief Learning and Monitoring Officer together with the Manager and Officer must approve together with their officials to confirm the submission. Each person must approve the Report of their roles. Use 🚔 to confirm your review

    Approval Process for Chief Learning and Monitoring Officer (SayPro000-1-16-3):

    1. Required Approvals:
      • The SayPro Chief Learning and Monitoring Officer, along with the Manager and Officer, must approve the submission.
    2. Official Confirmation:
      • Each individual in these roles must confirm the report of their respective roles (likely meaning they must review and approve the work related to their specific responsibilities).
    3. Group Approval:
      • These individuals must approve the submission together, with their officials (likely a group of designated personnel under their roles) confirming the approval as well.
    4. Confirmation Process:
      • Each person is required to use the 🚔 emoji to confirm they have reviewed and approved the submission.

    Key Points:

    • Approval must come from the Chief Learning and Monitoring Officer, Manager, and Officer, along with their respective officials.
    • Each person must confirm their role-specific report.
    • Use the 🚔 emoji to confirm their review and approval.