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SayPro is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. SayPro works across various Industries, Sectors providing wide range of solutions.

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  • SayPro Website Services University Graduate WIL Intern Contract Document SayPro116-CD-CTR-1-11

    (For University Students Seeking Workplace Experience as Part of Their Studies)

    This Work Integrated Learning (WIL) Internship Contract (โ€œContractโ€) is entered into between:


    1. Employer Details

    Company Name: SayPro
    Company Registration Number: 2018 / 537703 / 07
    Address: 167 14th Road, Midrand, Gauteng, South Africa, 1685
    Represented by: Mr. Neftaly Vutisani Malatjie, SayPro Chief Executive Officer
    (Hereinafter referred to as the โ€œEmployerโ€ or โ€œSayProโ€).

    AND


    2. Intern Details

    Full Name: [Intern to enter full name]
    ID/Passport Number: [Intern to enter ID/passport number]
    Residential Address: [Intern to enter address]
    Contact Number: [Intern to enter contact number]
    Email Address: [Intern to enter email address]
    Field of Study: [Intern to enter qualification]
    University Name: [Intern to enter university name]
    Internship Start Date: [Start Date]
    Internship End Date: [End Date]

    (Hereinafter referred to as the โ€œInternโ€).


    3. Purpose of the Internship

    The purpose of this Work Integrated Learning (WIL) Internship is to:

    • Provide the Intern withย practical workplace experienceย aligned with their academic program.
    • Equip the Intern withย industry-related skills, technical knowledge, and hands-on experience.
    • Satisfyย university graduation requirementsย where applicable.

    The Intern acknowledges that this internship:

    • Is forย a fixed term of 12 months.
    • Doesย not guarantee permanent employmentย at SayPro after completion.

    4. Duration of Internship

    • This internship will run forย 12 months, commencing onย [Start Date]ย and ending onย [End Date].
    • Any extension beyond this period must be agreed upon in writing.

    5. Nature of the Internship

    • The internship isย structured for learning and professional development.
    • The Intern shall workย under supervision and mentorshipย from SayPro professionals.
    • The internship may beย paid or unpaid, depending on SayProโ€™s policies and agreement with the Intern.

    (Mark applicable option below):
    โ˜ Paid Internship: Intern will receive a stipend of [Specify Amount] per [Week/Month].
    โ˜ Unpaid Internship: The Intern will not receive any financial compensation.


    6. Roles and Responsibilities

    Intern Responsibilities

    The Intern agrees to:

    As a WIL Intern, you will assist the SayPro Ecommerce Services Office across the following domains:

    ๐Ÿ›’ Ecommerce Platform Development

    • Assist with WooCommerce setup, feature development, integrations (CRM, ERP, Payment).
    • Support testing, deployment, and quality assurance tasks.

    ๐ŸŽจ Online Store Design

    • Contribute to UI/UX design, responsive layouts, branding, and design optimization.

    ๐Ÿ“ฆ Product Management

    • Help maintain product catalogs, optimize product descriptions and images, and manage inventory and variants.

    ๐Ÿ’ณ Payment Gateway & Fulfilment

    • Support gateway integration (e.g., PayPal, Stripe), transaction testing, and shipping rule setup.

    ๐Ÿ“ˆ Digital Marketing & SEO

    • Participate in PPC, email, content, and affiliate marketing initiatives.
    • Assist with keyword research, on-page SEO, and performance audits.

    ๐Ÿค Customer Experience & CRM

    • Support live chat integration, loyalty program management, customer feedback analysis, and CRM data management.

    ๐Ÿ“Š Analytics, Reporting, & Optimization

    • Help with Google Analytics integration, dashboard creation, A/B testing, and performance tracking.

    ๐Ÿ“ฑ Mobile Optimization & App Integration

    • Ensure mobile responsiveness, optimize site speed, and support mobile app development.

    ๐Ÿ” Security & Compliance

    • Assist in SSL management, fraud prevention, and regular security audits.

    ๐Ÿ”„ Content & Subscription Services

    • Aid in blog setup, multilingual content delivery, and managing subscription/membership models.

    ๐Ÿ”ง Third-Party Integrations

    • Contribute to integration with ERP, social media, marketing platforms, and analytics tools.

    ๐Ÿ“š Training & Support

    • Assist in creating documentation, conducting training, and offering technical support.
    • Fully participate in the program and complete assigned tasks.
    • Follow SayProโ€™s policies and workplace guidelines.
    • Submit required progress reports or evaluations as per university guidelines.
    • Maintain professionalism, punctuality, and confidentiality in all activities.
    • Comply with workplace health, safety, and ethical standards.

    Employer Responsibilities

    SayPro agrees to:

    • Provide structuredย mentorship and supervision.
    • Assign workย relevant to the Internโ€™s field of study.
    • Conductย regular performance reviews and feedback sessions.
    • Issue anย internship completion certificateย upon successful completion.

    7. Working Hours

    • The Intern shall workย [Specify working hours, e.g., 08:00 โ€“ 17:00], Monday to Friday, with aย lunch break of [Specify break duration].
    • Overtime isย not requiredย but may be agreed upon for specific projects.

    8. Leave Entitlement

    • The Intern is entitled toย [Specify number]ย days of leave over the 12-month period.
    • The Intern is entitled toย sick leaveย in accordance with SayProโ€™s policies.
    • All leave requests must be submitted in advance for approval.

    9. Termination of Internship

    This Contract may be terminated:

    • Uponย completion of the internship period.
    • Byย mutual agreementย between both parties.
    • If the Internย fails to meet performance or training requirements.
    • If the Internย violates company policies or engages in misconduct.
    • If the Internย fails to maintain confidentiality or professional behavior.

    [Specify notice period, e.g., 30 days] written notice is required for voluntary withdrawal.


    10. Confidentiality and Intellectual Property

    • The Intern shallย not discloseย any confidential information obtained during the internship.
    • Anyย intellectual property developedย during the internship shall remain the property of SayPro.

    11. Performance Evaluation

    • The Intern will undergoย regular performance reviews.
    • Aย final assessmentย will be conducted at the end of the internship.

    12. Dispute Resolution

    Any disputes arising from this Contract shall first be addressed through SayProโ€™s internal dispute resolution process before any legal action is considered.


    13. Governing Law

    This Contract shall be governed by the labor laws and internship regulations of South Africa.


    14. Entire Agreement

    This Contract represents the full agreement between SayPro and the Intern. Any amendments must be made in writing and signed by both parties.


    15. Signatures

    Signed on Behalf of SayPro

    Employer:
    Mr. Neftaly Vutisani Malatjie
    SayPro Chief Executive Officer
    Signature: _________________________
    Date: _________________________


    Intern Acknowledgment and Acceptance

    I, [Intern Full Name], have read and understood the terms of this Work Integrated Learning (WIL) Internship Contract and agree to abide by them.

    Intern Signature: _________________________
    Date: _________________________


    Witnesses

    Witness 1:
    Mr. Clifford Lesiba Legodi
    SayPro Chief Operations Officer
    Signature: _________________________
    Date: _________________________

    Witness 2:
    Miss Tsakani Stella Rikhotso
    SayPro Chief Learning and Monitoring Officer
    Signature: _________________________
    Date: _________________________

    Witness 3:
    Mr. Puluko Nkiwane
    SayPro Chief Marketing Officer
    Signature: _________________________
    Date: _________________________


    For Official Use Only (SayPro HR Department)

    Internship Number: _________________________
    Effective Date: _________________________
    HR Representative Name: _________________________
    HR Representative Signature: ________________________

  • SayPro upload final reports and presentations on SayPro website for access by all stakeholders.

    SayPro Guidelines: Uploading Final Reports and Presentations for Stakeholder Access

    1. Purpose

    To ensure transparent and timely sharing of monitoring and evaluation findings, strategy updates, and project progress with all SayPro stakeholders via the official website platform.


    2. Roles and Responsibilities

    RoleResponsibility
    Monitoring & Evaluation OfficersPrepare finalized reports and presentations for upload.
    Reporting OfficersReview and approve final versions.
    SayPro IT SupportManage website access, troubleshoot upload issues, and ensure data security.
    Regional CoordinatorsNotify stakeholders about newly uploaded materials.

    3. Preparation of Final Documents

    • Confirm all reports and presentations are thoroughly reviewed, edited, and approved.
    • Ensure files are in accessible formats (e.g., PDF for reports, PPT or PDF for presentations).
    • Include metadata: title, author(s), date, project/period covered, and a brief summary or abstract.

    4. Uploading Procedure

    1. Access the SayPro Website Admin Portal:
      Log in using secure credentials with upload permissions.
    2. Navigate to the Document Repository:
      Locate the relevant project or reporting section.
    3. Upload Files:
      • Use clear, consistent file naming conventions (e.g., SayPro_MonthlyReport_June2025.pdf).
      • Upload final versions ensuring no draft files are mistakenly posted.
    4. Add Descriptions and Tags:
      Include summaries, keywords, and project identifiers to facilitate search and retrieval.
    5. Set Access Permissions:
      Ensure documents are accessible to all intended stakeholders (public or restricted groups).
    6. Verify Upload Success:
      Confirm files display correctly and links are functional.

    5. Notification and Communication

    • Send email alerts or newsletters to stakeholders announcing new uploads.
    • Highlight key findings or strategic updates in communications.
    • Provide guidance on accessing and navigating the website repository.

    6. Maintenance and Updates

    • Regularly review uploaded documents to ensure currency.
    • Archive outdated files with clear labeling.
    • Address any stakeholder feedback regarding accessibility or content.

    7. Security and Confidentiality

    • Ensure sensitive data is redacted or appropriately restricted.
    • Follow SayPro data protection policies during uploads and sharing.
  • SayPro staff to collect and upload project data onto SayPro website platform by set deadlines.

    SayPro Staff Guidelines: Data Collection and Upload Process

    1. Purpose

    To ensure timely, accurate, and consistent data reporting for effective Monitoring & Evaluation and program management through the SayPro website platform.


    2. Roles and Responsibilities

    RoleResponsibility
    SayPro Monitoring & Evaluation OfficersCollect, clean, and validate project data from field activities.
    SayPro Data Entry StaffUpload verified data onto the SayPro website platform.
    Regional CoordinatorsOversee data quality and adherence to submission timelines in their areas.
    SayPro IT SupportMaintain platform functionality and assist with technical issues.

    3. Data Collection

    • Use standardized data collection tools approved by SayPro (e.g., Excel templates, KoBoToolbox forms).
    • Collect data according to defined indicators and project protocols.
    • Perform initial data cleaning (check for completeness, accuracy, and consistency) before submission.

    4. Uploading Data to SayPro Website Platform

    • Log in to the SayPro website data portal using your secure credentials.
    • Navigate to the relevant project and reporting cycle.
    • Upload data files (Excel, CSV, or direct form submissions) as per the template requirements.
    • Verify upload success by reviewing system-generated confirmation messages.
    • Report any upload errors immediately to SayPro IT Support.

    5. Deadlines

    Reporting PeriodData Submission DeadlineNotes
    Monthly Data5th of each following monthFor example, June data must be uploaded by July 5th.
    Quarterly Data15th of the month following the quarterIncludes aggregated and cleaned datasets.
    Ad Hoc ReportsAs specified by M&E managementMay be requested for special evaluations or donor requirements.
    • Late submissions must be communicated to the M&E Unit with justification.
    • Persistent delays may affect project performance tracking and decision-making.

    6. Quality Assurance

    • Double-check data for missing or inconsistent entries before upload.
    • Utilize data validation tools embedded within the SayPro platform.
    • Collaborate with M&E Officers for clarifications on ambiguous data.

    7. Support and Troubleshooting

    • For technical issues, contact SayPro IT Support at [support@saypro.org] or call [phone number].
    • For data-related queries, reach out to your regional M&E Officer.

    8. Compliance and Accountability

    • Adhere strictly to deadlines and data integrity standards.
    • Non-compliance may lead to follow-up actions including refresher training or supervisory reviews.
  • SayPro IT Support manages data collection platforms and ensures seamless integration with the SayPro website tools.

    Role of SayPro IT Support in Data Infrastructure and Integration

    Department: SayPro Information Technology (IT) Support Unit
    Function: Digital Infrastructure, Systems Support & Integration
    Report Reference: SayPro Monthly โ€“ June SCLMR-1
    Framework: SayPro Monitoring under SCLMR (Strengthening Community-Level Monitoring & Reporting)


    1. Management of Data Collection Platforms

    SayPro IT Support plays a vital role in enabling accurate and efficient data collection by maintaining and optimizing digital platforms used across all projects and regions. This includes:

    • Platform Configuration: Setting up and customizing digital tools (such as KoboToolbox, ODK, or custom SayPro survey platforms) to align with project-specific indicators and monitoring needs.
    • User Access and Permissions: Managing secure access for Monitoring and Evaluation Officers, field data collectors, and regional managers, ensuring that data collection roles are well-defined and protected.
    • Troubleshooting and Support: Offering real-time technical support during data collection cycles to resolve connectivity, login, syncing, or device compatibility issues.

    This ensures uninterrupted, high-quality data capture for the June SCLMR-1 reporting cycle.


    2. Data Security and Backup

    A core responsibility of the IT Support team is safeguarding the integrity and confidentiality of collected data:

    • Implementing regular automated backups to prevent data loss.
    • Maintaining encrypted data storage and secure servers to protect sensitive community and project information.
    • Enforcing cybersecurity protocols including multi-factor authentication, secure access points, and regular software updates.

    These measures guarantee compliance with SayProโ€™s data protection policy and international standards on digital data governance.


    3. Integration with SayPro Website Tools

    SayProโ€™s IT Support ensures that data systems used for project monitoring are fully integrated with SayProโ€™s broader digital infrastructure, particularly the website and internal portals. Key tasks include:

    • Seamless Dashboard Integration: Ensuring that real-time project data feeds into SayProโ€™s public-facing and internal performance dashboards.
    • Data Visualization Tools: Supporting the integration of tools such as Tableau, Power BI, or custom-built web modules for visual reporting.
    • API and Data Syncs: Developing and maintaining APIs to allow seamless data exchange between mobile collection tools, cloud storage, and SayProโ€™s reporting platforms.
    • User Experience Optimization: Continuously improving how stakeholders interact with SayProโ€™s digital toolsโ€”enhancing speed, accessibility, and interactivity.

    4. Technical Capacity Building

    In addition to system management, the IT Support team contributes to the digital literacy of SayPro staff by:

    • Training M&E teams and field staff on the use of data collection tools and troubleshooting processes.
    • Providing user manuals and conducting refresher workshops during monthly reporting periods.
    • Supporting localized IT needs in different regions where connectivity or hardware may pose challenges.

    Conclusion

    The SayPro IT Support Unit serves as the backbone of SayProโ€™s digital monitoring infrastructure. By ensuring robust platform functionality, secure data environments, and seamless integration with SayProโ€™s website tools, the team enables the efficient collection, flow, and utilization of monitoring data. Their contribution is instrumental to the successful delivery of the June SCLMR-1 Monthly Report, ensuring that data drives real-time insight and decision-making across SayProโ€™s programs.

  • SayPro Ensure all documentation is stored and accessible via the SayPro website

    SayPro Ensure all documentation is stored and accessible via the SayPro website

    SayPro Documentation Storage and Accessibility Plan

    Prepared by: SayPro Monitoring and Evaluation Monitoring Office
    Division: SayPro Monitoring, Evaluation, and Learning Royalty
    Objective: Implement a secure, organized, and user-friendly system on the SayPro website to store and provide access to all relevant documentation.


    ๐ŸŽฏ Key Objectives

    • Centralize storage of SayPro documentation in a digital repository
    • Ensure easy and controlled access for internal and external stakeholders
    • Maintain up-to-date, well-organized, and searchable document archives
    • Protect sensitive data with appropriate security measures

    1๏ธโƒฃ Categorize Documentation Types

    CategoryExamples
    Financial ReportsMonthly revenue reports, audits, budgets
    Program DocumentationProject plans, monitoring reports, impact assessments
    Policies and ProceduresOrganizational policies, data protection guidelines
    Training MaterialsManuals, presentations, recorded sessions
    Contracts and AgreementsPartnership MOUs, grant agreements
    CommunicationsNewsletters, press releases, event summaries

    2๏ธโƒฃ Develop Website Document Management Structure

    StepDescriptionResponsible Unit
    Design intuitive navigation menusGroup documents by category, date, and relevanceIT & Communications
    Implement document tagging and metadataEnable keyword search and filteringIT Team
    Set up user access levelsPublic documents, restricted internal access, confidential filesIT & Compliance Teams

    3๏ธโƒฃ Upload and Organize Existing Documentation

    StepDescriptionResponsible Unit
    Collect all current documentsGather files from departments, finance, programsM&E and Admin Teams
    Format documents for web uploadEnsure files are PDF or web-friendly formatsAdmin & IT Teams
    Upload documents to websiteFollow established folder structures and naming conventionsIT Team
    Verify upload completeness and accuracyCross-check uploaded documents against source listsM&E and Admin Teams

    4๏ธโƒฃ Establish Ongoing Documentation Management Protocols

    StepDescriptionResponsible Unit
    Define document submission proceduresStandardize how new documents are submitted and approved for uploadAll Departments
    Schedule regular updates and auditsReview document relevance and remove/archive outdated filesM&E and IT Teams
    Backup and disaster recovery plansEnsure copies of documents are safely stored and retrievableIT Department

    5๏ธโƒฃ Provide Training and Support

    StepDescriptionResponsible Unit
    Train staff on document management policiesHow to upload, categorize, and maintain documentsM&E and HR Teams
    Offer user guides and FAQs on websiteHelp users find and access documents easilyCommunications Team
    Maintain helpdesk supportAssist with technical or access issuesIT Support

    โœ… Expected Benefits

    • Streamlined access to critical organizational documents
    • Enhanced transparency and stakeholder trust
    • Improved efficiency in information sharing and compliance
    • Secure storage reducing risk of data loss or unauthorized access
  • SayPro Templates to Use on SayPro Website

    SayPro Templates to Use on SayPro Website

    SayPro Anonymized Health Data Entry Template (.csv)

    All templates are available for download and can be accessed through SayProโ€™s Digital Workspace. These templates are designed to support your work with standardized, easy-to-use formats for data entry, reporting, and documentation.

    Available Templates

    • SayPro Anonymized Health Data Entry Template (.csv)
      Use this template to collect and submit anonymized health-related data securely and efficiently. Ideal for use in research, monitoring, and reporting.
  • SayPro Templates to Use on SayPro Website

    SayPro Templates to Use on SayPro Website

    SayPro Medical Records Summary Form (.pdf)

    โœ… Available Templates:

    • SayPro Medical Records Summary Form (.pdf)

    ๐Ÿ”— [Access the Digital Workspace to Download Templates]
    (Link this line to your digital workspace or document repository)

  • SayPro Templates to Use on SayPro Website

    SayPro Templates to Use on SayPro Website

    SayPro SayPro Weekly Research Log Sheet (.docx)

    Templates to Use on SayPro Website

    All templates listed below are available for download and can be accessed through SayProโ€™s Digital Workspace. These resources are designed to support consistency, efficiency, and accuracy in our daily operations and research activities.

    Available Template:

    • SayPro Weekly Research Log Sheet (.docx)
      Track weekly research activities, progress, and insights in a structured format to support ongoing data collection and reporting.