📄 SayPro Client Engagement Summary

📅 Reporting Date: 22 May 2025

🏢 Project Reference: SCRR-13 – Economic Impact Studies

📤 Submitted By: [Your Name]

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🔹SayPro Overview

This summary reflects SayPro’s client and stakeholder engagement efforts tied to five key program areas: youth mentorship, digital outreach, violence prevention, community arts, and real-time feedback integration. Engagement was conducted via interviews, feedback sessions, and collaborative planning with both internal and external partners.

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🔹SayPro Key Clients & Stakeholders Engaged

Client/Stakeholder Name	Organization	Engagement Type	Purpose	Date
Thando Nkosi	SayPro Youth Development	Interview & Feedback Review	Mentor training rollout and impact evaluation	10 April 2025
Katlego Maseko	SayPro Digital Strategy	Planning Meeting	Rural Erasmus+ outreach and tracking	15 April 2025
Sipho Mokoena	SayPro M&E Team	Data Review Call	Digital polling and feedback implementation	18 April 2025
Lindiwe Mahlangu	Creative Projects Facilitator	Site Visit	Arts-based community engagement outcomes	22 April 2025
Nomsa Dube	External Trauma Consultant (NGO)	Consultative Interview	Trauma-informed practice support	26 April 2025
Community Youth Panel	Diepsloot Youth Council	Group Dialogue	Impact of mentorship and safe spaces	2 May 2025

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🔹SayPro Engagement Outcomes

Engagement Area	Summary of Feedback	Actions Taken
Youth Mentorship Program	Mentors requested more structured onboarding, with reflection sessions built-in.	Developed and implemented mentor handbook.
Digital Erasmus+ Outreach	Rural youth face language and platform challenges; WhatsApp seen as preferred access point.	Shifted content to mobile-first formats and local languages.
Community Art Projects	Participants want longer engagement beyond school holidays.	Recommendation submitted to scale program quarterly.
Violence Prevention & Trauma Work	Current staff feel unprepared to handle deep trauma disclosures.	Partner discussions underway with trauma-trained facilitators.
Workshop Feedback & Evaluation	Participants appreciate being asked for real-time input; felt more valued.	Polling integrated into workshop structures permanently.

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🔹SayPro Challenges in Engagement

• Time Constraints: Some stakeholders had limited availability during reporting period.
• Language Barriers: Engagement in rural areas required translation or simplified materials.
• Digital Access: Low bandwidth environments limited remote engagement with youth in some provinces.

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🔹SayPro Recommendations for Future Engagement

Area	Recommendation
Broader Youth Representation	Establish youth feedback councils in each major region SayPro serves.
Digital Feedback Systems	Ensure all feedback tools are mobile-friendly and data-light.
Trauma Response	Integrate mental health professionals early in program planning.
Stakeholder Co-Creation	Involve local partners earlier in content design, especially for arts-based and outreach programs.

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✅ SayPro Summary

Client engagement during this cycle was constructive and highly aligned with SayPro’s learning agenda. Feedback has directly shaped implementation outcomes, especially around mentorship, outreach tools, and trauma-informed training. Continued focus on inclusion, language, and tech access will ensure deeper impact and trust-building in future cycles.