Feedback Handling

• Review feedback received from QCTO.
• Make necessary revisions to courses as per QCTO requirements.
• Document and track all feedback and responses.

Course Upload Management

• Ensure all new courses are correctly formatted for upload.
• Upload courses to the QCTO system according to guidelines.
• Verify successful uploads and troubleshoot any errors.

Compliance and Quality Assurance

• Check that all uploaded courses meet QCTO compliance standards.
• Perform quality checks to ensure accuracy and completeness.

Reporting and Documentation

• Compile a detailed report of uploaded courses.
• Include feedback received, actions taken, and upload confirmations.
• Submit the report to relevant stakeholders.

Follow-ups and Communication

• Liaise with QCTO representatives for any clarifications.
• Keep internal teams updated on progress and any challenges faced.
• Schedule any necessary follow-ups to address pending issues.